Costa Cars
SpainCase Study - Automotive Import - Spain

2 hours of paperwork per car. Now it takes 5 minutes.

How a Valencia car import business replaced WhatsApp, Google Drive, and manual follow-ups with a system that actually runs.

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speed
2h - 5min
Per car, document processing
hub
1 system
Instead of 4+ scattered tools
smart_toy
0 manual
Lead entry from Instagram, Telegram, web
visibility
Full control
Open the system, see everything
Client Testimonial

"Now I feel in control. Nothing gets lost."

Evgeniy runs a car import business in Valencia. He was spending 2 hours per car on paperwork and handling all leads manually. We built a system that cut that to 5 minutes.

E
Evgeniy
Founder, Costa Cars - Valencia, Spain

The business worked. But it ran on him.

Evgeniy runs Costa Cars - a car import business in Valencia helping expats buy vehicles and navigate customs clearance in Spain. For every single car, the team was spending around 2 hours just on documents - collecting files, coordinating with customs and inspection, tracking everything through WhatsApp chats, Google Drive folders, and files on a laptop.

Leads came in from Instagram, Telegram, and the website. Someone had to manually track, respond to, and follow up with each one.

"The business was working, but honestly, it depended too much on manual effort and too much on me."

- Evgeniy, Founder, Costa Cars

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    Document chaos per car

    Collecting files, coordinating customs, tracking inspections - all done manually through WhatsApp and Google Drive folders. 2 hours per car, every single car.

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    Leads scattered across channels

    Messages from Instagram, Telegram, and the website - each in a different place. Manual entry, manual follow-up, things falling through the cracks.

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    No single source of truth

    Information lived in Google Sheets, Google Drive, WhatsApp, and on someone's laptop. Getting a full picture of any deal required checking all of them.

historyBefore

Google Sheets
Client_leads_MARCH_v3_FINAL.xlsx
12 leads not updated
WhatsApp
3 chats: clients, customs, team
247 unread
Google Drive
Docs / BMW_X5_2024 / KIA_Rio / ...
no structure
Laptop files
Various docs - only on Evgeniy's machine
not shared
Time per car: ~2 hours Leads: manual only

What We Did

We sat down with Evgeniy, went through how the team actually worked day to day, and found the same two problems everywhere: too many places where information lived, and too many steps that required someone to do them manually.

folder_managed

Document workflow in Airtable

Every car's documents now in a single structured base. Each step has a clear owner and status. The process that took 2 hours now takes a few clicks - nothing to chase, nothing to copy across tools.

bolt

Automated lead capture

Messages from Instagram, Telegram, and the website now go straight into the CRM automatically. No manual entry. Every lead is captured, visible, and trackable in one place - no more digging through chats.

table_view

One system, full picture

Everything - documents, leads, communication history - in one place. Evgeniy can open the system at any point and see exactly what is happening with every car and every lead.

check_circleAfter

airtable.com
A
Costa Cars / Leads CRM
Live
Grid view
New leads
Filter
Name / Contact
Source
Stage
Car interest
1
Marco T.
Instagram
New
BMW 3
2
Olena K.
Telegram
In talk
Audi A4
3
James R.
Website
Proposal
VW Golf
4
Dmitri V.
Instagram
New
Toyota RAV4
18 leads total
Auto-captured from all channels

Measured Impact

"Now I feel in control. I can open the system and see exactly what's happening. Nothing gets lost, and we can handle a lot more cars without growing the team."

- Evgeniy, Costa Cars

verified Document processing: 2 hours per car down to 5 minutes
verified All leads from Instagram, Telegram, and website captured automatically
verified One system replacing Google Sheets, Drive, WhatsApp, and laptop files
verified Can handle more volume without adding headcount

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