"Now I feel in control. Nothing gets lost."
Evgeniy runs a car import business in Valencia. He was spending 2 hours per car on paperwork and handling all leads manually. We built a system that cut that to 5 minutes.
The business worked. But it ran on him.
Evgeniy runs Costa Cars - a car import business in Valencia helping expats buy vehicles and navigate customs clearance in Spain. For every single car, the team was spending around 2 hours just on documents - collecting files, coordinating with customs and inspection, tracking everything through WhatsApp chats, Google Drive folders, and files on a laptop.
Leads came in from Instagram, Telegram, and the website. Someone had to manually track, respond to, and follow up with each one.
"The business was working, but honestly, it depended too much on manual effort and too much on me."
- Evgeniy, Founder, Costa Cars
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Document chaos per car
Collecting files, coordinating customs, tracking inspections - all done manually through WhatsApp and Google Drive folders. 2 hours per car, every single car.
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Leads scattered across channels
Messages from Instagram, Telegram, and the website - each in a different place. Manual entry, manual follow-up, things falling through the cracks.
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No single source of truth
Information lived in Google Sheets, Google Drive, WhatsApp, and on someone's laptop. Getting a full picture of any deal required checking all of them.
historyBefore
What We Did
We sat down with Evgeniy, went through how the team actually worked day to day, and found the same two problems everywhere: too many places where information lived, and too many steps that required someone to do them manually.
Document workflow in Airtable
Every car's documents now in a single structured base. Each step has a clear owner and status. The process that took 2 hours now takes a few clicks - nothing to chase, nothing to copy across tools.
Automated lead capture
Messages from Instagram, Telegram, and the website now go straight into the CRM automatically. No manual entry. Every lead is captured, visible, and trackable in one place - no more digging through chats.
One system, full picture
Everything - documents, leads, communication history - in one place. Evgeniy can open the system at any point and see exactly what is happening with every car and every lead.
check_circleAfter
Measured Impact
"Now I feel in control. I can open the system and see exactly what's happening. Nothing gets lost, and we can handle a lot more cars without growing the team."
- Evgeniy, Costa Cars
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